• Selflessness;
• Integrity;
• Objectivity;
• Accountability;
• Openness;
• Honesty;
• Leadership.
The Council endorses these principles, which apply to everybody
who is involved with the work of this Council, including:
• Councillors
• Employees
• Contractors
• Consultants
• Suppliers
• Service Users
In addition the Council expects the citizens of South Somerset
to be honest in their dealings with the Authority.
The Council is against fraud, theft and corruption whether it is
attempted on or from within the Council, and is committed to this
Anti-fraud, Theft and Corruption Policy which is designed to:
• encourage prevention;
• promote detection; and
• identify a clear approach for
investigation.
The Council's Anti-Fraud, Theft and Corruption Policy is based
on a series of comprehensive and inter-related procedures designed
to frustrate any attempted fraudulent or corrupt act. These
cover:
• Culture
• Procedures
• Prevention
• Detection and Investigation
• Deterrence and Enforcement
• Training
• Whistleblowing
There is also a high degree of external scrutiny of Council
business by a variety of bodies, including:
• Local Government Ombudsman;
• Audit Commission;
• Central Government Departments and
Parliamentary Committees;
• HM Customs and Excise;
• Inland Revenue;
• The Department of Work and Pensions
(DWP);
• The Surveillance Commissioner;
• The Information Commissioner.
Culture
The Council is committed to ensuring that its culture will
continue to be one of honesty and opposition to fraud, theft and
corruption. There is an expectation and requirement that all
individuals and organisations associated in whatever way with the
Council will act with integrity and that Council staff and Members,
at all levels, will lead by example in these matters.
FRAUD - is deliberate deception, trickery,
omission of informationor cheating intended to gain an
advantage.
CORRUPTION - is dishonesty especially bribery
so as to influence the actions of others.
The Council has a range of interrelated policies and procedures
to provide a framework to counter fraudulent or corrupt activities.
These include:
• The Constitution
• Standards Committee
• Code of Conduct for Members
• Code of Practice on Planning
• Standing Orders
• Code of Conduct for Staff
• Code of Conduct for Benefits Staff
• EffectiveBenefits Investigation
Team
• Financial Procedure Rules
• Procurement Strategy
• Accounting Procedures and Records
• Sound Internal Control Systems
• Corporate Risk Register
• Effective Internal Audit
• Recruitment and Selection
Procedures
• Disciplinary Procedures
• Whistleblowing Policy
• Training
Procedures
Council staff are positively encouraged to raise any concerns
about fraud, theft and corruption that they may have on these
issues where they are associated with the Council's activities.
They can do this in the knowledge that such concerns will be
treated in confidence and properly investigated. Any instance must
be reported to either the:
• Group Auditor
• Human Resources and
PerformanceManager
• Head of Legal and Democratic
Services
• Relevant Head of Service
• Relevant CorporateDirector
The Group Auditor and Human Resources and PerformanceManager
must always be informed immediately whatever the circumstances.
For Benefit related fraud, the Senior Investigations Officer
must also be informed.
In the first instance members of the public are also encouraged
to report concerns to either the relevant Head of Service, Group
Auditor or Head of Legal and Democratic Services.
Senior management are responsible for following up any
allegation of fraud or corruption and will do so by immediately
informing Internal Audit. In cases of alleged corruption the Head
of Legal and Democratic Services must always be informed.
The investigating officer, usually an Internal Auditor,
will:
• Notify the Head of Finance;
• Deal promptly with the matter;
• Record all evidence received;
• Ensure that evidence is sound and
adequately supported;
• Ensure security of all evidence
collected;
• Contact and liaise with other
agencies, e.g. Police;
• Notify the Council's insurers;
• Notify and liaise with the Human
Resources Performance Manager.
Senior Management are expected to deal swiftly and firmly with
those who defraud or steal from the Council or who are corrupt. The
Council should be considered as robust in dealing with financial
malpractice.
There is, of course, a need to ensure that any investigation
process complies with statutory guidance (i.e. RIPA, PACE) and is
not misused. Therefore, any abuse such as raising unfounded
malicious allegations may be dealt with as a disciplinary
matter.
Any wrong doing or malpractice outside the scope of this policy
should be reported to the Head of Legal and Democratic
Services.
Prevention
Staff - The Council recognises that a key
preventative measure in the fight against fraud, theft and
corruption is to take effective steps at the recruitment stage to
establish, as far as possible, the previous record of potential
staff, in terms of their propriety and integrity. Temporary and
contract staff should be treated in the same manner as permanent
staff.
Staff recruitment must be in accordance with approved fair
selection policies and, in particular, the Council will obtain
written references regarding the honesty and integrity of
candidates before employment offers are made. For some
sensitive posts, CRB checks will be carried out to the appropriate
level.
Staff of the Council are expected to follow the Council's Code
of Conduct and, where applicable, their Professional Institute's
Code of Ethics. The Council's Code of Conduct forms part of
the Council's Staff Handbook and is
referred to in staff contracts of employment with
the Council.
Staff are reminded under the Council's Standing Orders that they
must operate within Section 117 of the Local Government Act 1972,
regarding pecuniary interests in Contracts relating to the Council,
or the non-acceptance of any gifts, hospitality or any other
rewards, other than their proper remuneration.
Members- are required to operate within:
• The Constitution - this sets out
responsibility for functions and contains:
¾ Council Standing Orders;
¾ Members Code of Conduct;
¾ Code of Practice for
Planning;
• Section 106 of the Local Government
Finance Act 1992.
These matters are specifically brought to the attention of
Members in the Members' Manual and include the declaration and
registration with the Head of Legal and Democratic Services,
potential areas of conflict between Members' Council duties and
responsibilities and any other areas of their personal or
professional lives.
The Members Code of Conduct was approved by the Council and the
Standards Committee. This Committee have responsibility
for maintaining high standards of conduct by Members of this
Council.
Systems- The Council has Financial Procedure Rules in place that
require staff, when dealing with the Council's affairs, to act in
accordance with best practice.
The Head of Finance has a statutory responsibility under Section
151 of the Local Government Act 1972 to ensure the proper
arrangements of the Council's financial affairs and has developed
Financial Codes of Practice and Accounting Instructions which
outline the system, procedures and responsibilities of staff
throughout the Council.
The Head of Legal and Democratic Services has a statutory
responsibility under Section 5 of the Local Government Housing Act
1989 in respect of monitoring the conduct of the Council's
business.
The Council has developed and is committed to continuing with
systems and procedures which incorporate efficient and
effective internal controls and
which
included adequate separation of duties. Corporate Directors and
Heads of Service have to ensure that these controls are properly
maintained and documented. Their existence and appropriateness is
independently monitored by Internal Audit.
The Council operates a robust process for verifying Benefit
claims that follows the best practice guidance from the DWP to
identify 'correctness'.. A Benefits Investigation Team
operates independently of the Revenues and Benefits Section to
carry out investigations and prosecutions; they also operate a
Benefit Fraud Hotline.
In addition to the regular data matching carried out as part of
Internal Audits the Council participates in the National Fraud
Initiative, facilitated by the Audit Commission and the Housing
Benefits Matching Service, facilitated by the DWP.
Working with other Agencies- Arrangements are in place and
continue to develop to encourage the exchange of information
between the Council and other agencies on national and
local fraud, theft and corruption
activity in relation to Local
Authorities. These include:
Police
Professional Auditing Bodies (local and national); Audit
Commission;
The Department of Working Pensions (DWP);
HM Revenues and Customs; National Anti-Fraud Network (NAFN);
Other Local Authorities.
Detection and Investigation
The array of preventative systems, particularly internal control
systems within the Council, have been designed to provide
indicators of any fraudulent activity, although generally they
should be sufficient in themselves to deter fraud. It is often the
alertness of staff, Members and the public to indicators of fraud,
theft and corruption that enables detection to occur and the
appropriate action to take place when there is evidence that fraud
or corruption may be in progress.
Despite the best efforts of managers and auditors, many
frauds and thefts are discovered by chance or 'tip-off' and the
Council has in place arrangements to enable such information to be
properly dealt with.
Staff of the Council are required by its Financial Procedure
Rules to report all suspected irregularities to Internal Audit.
Reporting is essential and:
• ensures the consistent treatment of
information regarding fraud, theft and corruption;
• facilitates proper investigation by an
experienced audit team;
• ensures the proper implementation of a
fraud response investigation plan.
Depending on the nature and anticipated extent of the
allegations, Internal Audit will normally work closely with
management and other agencies such as the police to ensure that all
allegations and evidence is properly investigated and reported
upon.
The Council's Disciplinary Procedures will be used where the
outcome of the Audit
Investigation indicates improper behaviour.
The Council will normally wish the police to be contacted where
financial impropriety is discovered. Referral to the police is a
matter for the Head of Finance and the Council would expect
offenders to be prosecuted.
The Head of Service and/or
Corporate Director will be kept
informed of the progress of the investigation.
Wherever possible the person reporting a concern or incident will
be informed of any investigation.
Deterrence
There are a number of ways
to deter potential fraudsters from
committing or attempting fraudulent or corrupt acts.
The Council will:
• publicise the fact that the Council is
firmly set against fraud and corruption;
• act decisively and robustly when fraud
or corruption is suspected or proven;
• take action to maximise recovery of
losses to the Council;
• publicise successful prosecutions and
share learning across the Council and with Partners;
• have in place sound systems of
internal control that are based on risk assessment and minimise the
opportunity for fraud or corruption.
Training
The Council recognises that the effectiveness of its Anti-Fraud
theft and Corruption Policy and its general credibility will depend
largely on the effectiveness of programmed training and
responsiveness of staff throughout the organisation. To facilitate
this, the Council supports induction training for Members and
particularly for staff involved in internal control systems to
ensure that their responsibilities and duties in this respect are
regularly highlighted and reinforced.
Investigation of fraud, theft and corruption centres on the
Council's Benefits Investigation and Internal Audit teams. It is
essential therefore, that staff involved in this work should also
be properly and regularly trained. The training plans of these
staff will reflect this requirement.
Whistleblowing
The Council is aware of the difficulties and conflicts that may
arise for staff and Members who suspect a colleague of fraud, theft
or corruption. It is nevertheless essential that all instances are
reported without delay. It is incumbent on all staff and Members to
report instances or suspicions of fraud, theft and corruption.
Wherever possible all instances reported will be treated in the
strictest confidence and in extreme cases facilities exist to
report anonymously. It is, however, impossible to guarantee
anonymity, especially where disciplinary action or prosecution
arises.
The Council is sensitive to the potential difficulties staff and
Members may face if they report an incident
and subsequently have to continue
working with the
individual(s) concerned. The Council, therefore, will take every
reasonable measure to ensure that no reprisals are taken against
whistleblowers.
No one will be penalised for making an allegation that is
subsequently proved to be groundless, where the allegation has been
made in good faith. The Council will not, however, tolerate
individuals making malicious allegations and disciplinary action
may be taken against such persons.
The Council has a formally adopted Whistleblowing Policy which
in part is included in the staff handbook and can be found on the
Intranet. Leaflets have been periodically issued to
staff with payslips and now forms part of the staff induction
process.
Conclusion
The Council has in place a clear network of systems and
procedures to assist it in the fight against fraud, theft and
corruption. It is determined that these arrangements will keep pace
with any future developments in both preventative and detection
techniques regarding fraudulent or corrupt activity that may affect
its operation.
To this end, the Council maintains a continuous overview of such
arrangements. This policy will be regularly reviewed in line with
future changes and developments, but at least every two years.
Original Document: November 1999 (Gerry
Cox)
1st Revision: April 2005 (Ian Baker)
2nd Revision October 2007 (Ian Baker, Alison
Creagh)
Next Review Date: October 2009