Contact details


Council Offices
Brympton Way
BA20 2HT
United Kingdom

Tel: 01935 462462

Contact us online


Service standards

Our Finance Service is committed to meeting the following service standards:

  • Statutory audited Statement of Accounts published by 30 September each year.
  • All committees to receive an annual outturn report in June.
  • Revenue and Capital budgets approved and Council Tax set by February each year.
  • Budget Book produced by 15 March each year.
  • Monthly budget monitoring reports received by budget holders on third working day of following month.
  • All committees will receive a quarterly budget monitoring report within two months of period end.
  • All financial controls completed and signed off within 10 working days of each month end.
  • 50 Cedar users/Service Managers/Budget Holders/Members to receive financial training each year.
  • 100 per cent of undisputed purchase invoices paid within 30 days of receipt by us
  • BVPI8 monitoring information provided to unit managers within 7 working days of month end.
  • Sundry Debtor aged debt reports sent to Service Managers within five working days of month end.
  • Concessionary fare passes produced and posted to applicant within ten working days from receipt of completed application form.
  • All statutory returns completed and sent within set deadlines.


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