Contact details


Council Offices
Brympton Way
BA20 2HT
United Kingdom

Tel:01935 462462

Contact us online


Service standards
  • Provide a polite and efficient service.
  • Ensuring that a duty planning officer is available for general advice and information on a daily basis from 8.30am to 5.00pm.
  • Determine planning applications in an effective and efficient manner having regard to relevant planning policies and all other planning considerations, without impacting on the quality of service received.
  • Be fair in the way we deliver our service and treat all customers equally.
  • Provide services accessible to all our customers.
  • Provide an effective service to the public by reviewing and amending our procedures to take account of your views.
  • Be responsible and accountable for the accuracy and quality of our work and are committed to investing in our staff development so we can help you more efficiently.
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