Advice & Guidance

Housing Benefits and Council Tax Advice and Guidance

Online advice & guidance for Housing Benefits and Council Tax Support

What help is available towards Rent or Council Tax?

Important information on Housing Benefit and Council Tax Reduction.

How Do I Claim

Details on how to claim or apply.

Requesting Backdating

Backdating Request is when you wish your claim for Housing Benefit and/or Council Tax Reduction to start from a date other than the date of your application.

Change of Circumstances

Information on Changes in Circumstances.

Civil Penalties in Housing Benefit

Information on Civil Penalties in Housing Benefit

Claimants who have reached the qualifying age for State Pension Credit

Information for claimants who have reached the qualifying age for State Pension Credit.

Benefit Cap

The Government put a limit on the total amount of out of work benefits that working age people can receive.

Social Sector Size Criteria

Find details of changes to Housing Benefit for working age tenants of Housing Association and other Registered Social Landlords.

Local Housing Allowance

Find details on the Local Housing Allowance used in working out Housing Benefit for tenants renting accommodation from a private landlord.

Housing Benefit Overpayments

Information relating to Housing Benefit Overpayments

Definitions used in Housing Benefit & Council Tax Support

We avoid using jargon where we can. There are some words or phrases that have a certain meaning.