Report Change of Circumstances

Examples of a change in circumstance.

  • If you start to claim Universal Credit
  • Anyone in your home stops or starts work
  • Any of your children leave school or you stop receiving CB for them
  • You move
  • Anyone moves in or out of your home or you have a new baby
  • Anyone in your home has a change in income or capital
  • Any changes in your rent.

Change of address.

If you are already receiving Housing Benefit and/or Council Tax Support in the South Somerset District Council area a Change of address form must be completed this can be done online.  Proof of any changes must be supplied.

HBCTS COA

If you are receiving Housing Benefit and/or Council Tax Support in another area and you are moving to South Somerset District Council area a new application form must be completed.  You can make this claim online.  If you are unable to complete this application online you can print out a copy to complete and return - application form.  If you need assistance completing the application form or require a paper copy sent to you please contact us on 01935 462462.

If you complete the form before you move we need written confirmation of when you move in.

Change in your rent.

Changes in your rent need to be reported to us and evidence of the change should show the date of change, the new amount of rent, the frequency of payment, your name and address, what is included in the rent and the landlords name and address. Evidence could be:

  • A letter from the landlord.
  • A rent certificate.
  • A tenancy agreement, signed by the customer and the landlord.

Yarlington Housing Group - if you are a tenant of Yarlington Housing Group (previously called South Somerset Homes) you don't need to inform us of rent changes as they will send these details directly to us.  All other tenants must report the change.

Complete our online form:

Report It

You will need to provide evidence of the change as well but completing the online form now will mean that official notification of the change has been received.

 

End of Entitlement to: Income Support, Universal Credit, Jobseekers Allowance (Income Based), Pension Credit or Employment Support Allowance (Income Based).

If you or your partner's Income Support, Universal Credit, Jobseekers Allowance (Income Based), Pension Credit or Employment Support Allowance (Income Based) has ended you will need to tell us about this change immediately.

Complete our online form:

Report It

 

Change in the income of people living in the property.

Customers who are of working age and pensioners who are not receiving Pension Credit should report any changes in their income, and provide evidence of the change. The evidence must be an original document and show the date of change and new amount of income. Evidence could be:

  • If you claim Universal Credit your housing costs will be paid as part of this and your Housing Benefit claim will be ended.
  • Payslips, the last one showing the old amount and the first one showing the  new amount.
  • Letter from an employer detailing the date of change and the new amount.
  • Award letter from other agencies detailing a new award or a change to a private pension, working tax credit, child tax credit, state retirement pension, incapacity benefit etc.

Customers who receive Pension Credit should report any change to the Pension Service.

Complete our online form:

Report It

Change in your savings and investments.

Customers who are of working age and pensioners who are not receiving Pension Credit should report any changes in their capital, and provide evidence of the change.

Complete our online form:

Report It

A partner has joined or left the household

The customer should report the date a partner joins or leaves the household. 

Complete our online form:

Report It

An adult (not partner) has joined, returned or left the household

The customer should report the date any adult joins the household, together with the full name, date of birth, previous address, income and capital details of that person.

Complete our online form:

Report It

A child has been born, joined the household or left the household

You should report any change in the children living in the household.

Complete our online form:

Report It