Terms and conditions of this service are:
Your fee covers a 12 month or 24 month subscription period starting on 1st April
and ending on 31st March. If you join part-way through the subscription period,
the full charge still applies.
Renewal notices are sent out in advance. If you do not renew, the collections will
stop without further notice from 31st March.
Garden waste collections are made every fortnight, but suspended for two weeks after
Christmas. (in 2017 there is no garden waste collection service for a two week period from 25th December 2017, recommencing on 8th January 2018)
Revised collection days following bank holidays for all waste
services are posted on www.somersetwaste.gov.uk and advertised in the local press.
Garden waste bins must be put out before 7am on the day of collection. Collection times
during the day can vary.
All garden waste must be contained within the wheeled bin for collection. Excess waste
outside of the bin will not be taken. Paper garden waste sacks can be purchased from the
Council, if you require additional capacity.
Any leaves, twigs and branches from Ash trees which are suspected of being infected with
Charala Fraxinea (Ash Dieback) should not be placed for collection with other garden waste
or taken to recycling sites. For advice on their disposal, please go to www.somersetwaste.gov.uk
In severe weather, garden waste collections may be suspended without notice.
Guidance for all collection services and updates will be posted on www.somersetwaste.gov.uk and
be available by calling customer services.
If the contents of your bin are frozen, we may not be able to empty it.
If your wheeled bin is damaged or lost, there may be a replacement charge. New bins provided will
have a capacity of 180 litres.
You will not be entitled to a refund if you cancel the service before the end of the subscription period.
Any delivery of a garden bin for this service takes approximately 10 working days to complete. Please be aware of this before continuing with this service and payment.
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If you are unwilling to accept these terms and conditions we are unable to accept your application. Please press Cancel.