Case Officer - Bereavement (Administration)
Salary: £20,444 - £22,571 (pro rata)
Job Type: Permanent
Job ref: 2129
We have an exciting opportunity for a Case Officer to join us. Apply now and become a valued member of the Bereavement Service team, helping South Somerset to be a place where businesses flourish, communities are safe, vibrant and healthy and residents enjoy good housing and cultural, leisure and sporting activities.
What we’re looking for…
Working in our Yeovil Crematorium, we are looking for a Case Officer to join a hard working and friendly team providing a vital and important service to the residents of South Somerset.
They must have a good knowledge of IT systems and processes and proficient in the use of Microsoft 365 packages such as Word, Excel and Outlook. They must also be confident and able to learn new things, such as systems and processes.
The Crematorium has several visitors and members of the public calling to make arrangements or enquiries. Therefore, the role requires someone who is passionate about delivering excellent customer service to people during often challenging and difficult times and therefore good verbal and written communication skills are essential.
The Crematorium is a very busy environment and there are times where a ‘can do’ approach is required to support the team. The ability to work under pressure and supporting a team who needs to deliver tight deadlines is important.
What you can expect from us…
- We will help you develop your career by providing development and support whatever your level of experience
- An opportunity to be part of ‘one team’ coming together to develop even better ways of working
- A flexible approach to working arrangements to help you achieve a greater work/life balance
- A generous annual leave entitlement and the ability to purchase further leave
- A significant employer contribution towards your LPGS defined benefit scheme pension pot
- Gym membership discount across Freedom Leisure sites
Please contact John Ranger, Specialist – Bereavement Services on 01935 476718 should you wish to discuss the role in more detail.
In the application please give details of any conflict of interest that could impact either the recruitment process or your employment with South Somerset.
We promote and value diversity in the workplace and welcome diverse applicants. We are committed to applying our equal opportunities policy at all stages of recruitment and selection. Shortlisting, interviewing and selection will always be carried out without regard to disability, sex or sexual orientation, gender reassignment, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or belief, age, or pregnancy or maternity.
We treat personal data collected during the recruitment process in accordance with our data protection policy/policy on processing special category personal data and criminal records. Information about how your data is used and the basis for processing your data is provided in our privacy notice.Download Job Description
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