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Casual Customer Connect Officer

Salary: £10.75 per hour

Job Type: Casual


Closing Date:

Job ref: 2159


Take the next step in your career 

We have an exciting opportunity for casual Customer Connect officer to join us. Apply now and become a valued member of the Customer Connect team, helping South Somerset to be a place where businesses flourish, communities are safe, vibrant and healthy and residents enjoy good housing and cultural, leisure and sporting activities. 

Job Title: Casual Customer Connect Officer

Salary: £10.75 per hour                                   

Hours: Casual hours 

What you can expect from us… 

  • We will help you develop your career by providing development and support whatever your level of experience
  • An opportunity to be part of ‘one team’ coming together to develop even better ways of working
  • A flexible approach to working arrangements to help you achieve a greater work/life balance
  • A generous annual leave entitlement and the ability to purchase further leave
  • A significant employer contribution towards your LPGS defined benefit scheme pension pot
  • Gym membership discount across Freedom Leisure sites 

What we’re looking for… 

  • A customer focussed individual who can deal efficiently with a multi-channel method of customer contact
  • Must have the ability to multi-task and cope with a busy call centre environment
  • Experience of Northgate and Civica EDM systems preferable
  • Ability to work within a casual contract which incorporates a mutual flexibility approach 

Please contact Marie Collins, Customer Connect Team Manager on 01935 462195 should you wish to discuss the role in more detail or if you require any assistance to apply.

Please contact should you require any assistance throughout the recruitment process. 

Closing Date: 9th February 2023, 5pm 

Interview Date:  TBC

Job Reference: 2159 

In the application please give details of any conflict of interest that could impact either the recruitment process or your employment with South Somerset. 

We promote and value diversity in the workplace and welcome diverse applicants. We are committed to applying our equal opportunities policy at all stages of recruitment and selection. Shortlisting, interviewing and selection will always be carried out without regard to disability, sex or sexual orientation, gender reassignment, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or belief, age, or pregnancy or maternity. 

We treat personal data collected during the recruitment process in accordance with our data protection policy/policy on processing special category personal data and criminal records. Information about how your data is used and the basis for processing your data is provided in our privacy notice.

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