Coronavirus support

Waste and recycling updates

This page contains advice and information about how coronavirus is affecting waste and recycling services in South Somerset. 

For the latest updates, visit Somerset Waste Partnership

We will regularly update this page with the latest information, so please use the dropdowns below for further advice, including checking for daily updates.

Thank you for your patience and understanding.

  1. Update 12 May - Waste

    Please visit the Somerset Waste Partnership website to view your collection days.  You will need to click on 'Collection Lookup' and enter your post code to find your information.

  2. Update 11 May 2020 - Garden waste

    Garden waste collections will restart from Monday 11 May.  New subscriptions will be extended to 12 months from restart of services. 

    Your garden waste collection day may have changed - check your collection day and dates here

  3. Update 1 May 2020 - Bulky waste collections

    Somerset Waste Partnership are pleased to announce that they are now able to reintroduce their bulky waste collection service. 

    To request a collection, visit our bulky waste collection page

  4. Update 30 April 2020 - New container requests

    Somerset Waste Partnership are pleased to announce that they are now able to reintroduce their container order service. 

    If your waste and recycling container is lost or damaged, you can request a replacement

  5. Daily update: 8 April 2020

    All collections in South Somerset expected to happen as normal today.

    We cannot return to these customers on this collection cycle. Please return the material from the kerbside and present thee waste on their next collection day, when their collection will be prioritised. As a last resort, if there is insufficient capacity within the food waste bin, dispose of this material in the rubbish bin until their next collection day. 

  6. Daily update: 7 April 2020

    All collections in South Somerset expected to happen as normal. 

    We cannot return to these customers on this collection cycle. Please return the material from the kerbside and present thee waste on their next collection day, when their collection will be prioritised. As a last resort, if there is insufficient capacity within the food waste bin, dispose of this material in the rubbish bin until their next collection day. 

  7. Daily update: 6 April 2020

    All collections in South Somerset expected to happen as normal. 

    We cannot return to these customers on this collection cycle. Please return the material from the kerbside and present thee waste on their next collection day, when their collection will be prioritised. As a last resort, if there is insufficient capacity within the food waste bin, dispose of this material in the rubbish bin until their next collection day. 

  8. Daily update - 3 April 2020

    South Somerset DC Areas where recycling services will not be provided today:

    Yeovil Area: Sandringham, Balmoral, St Michaels Rd and the bottom half of Roseberry Avenue. 

    We cannot return to these customers on this collection cycle. Please return the material from the kerbside and present thee waste on their next collection day, when their collection will be prioritised. As a last resort, if there is insufficient capacity within the food waste bin, dispose of this material in the rubbish bin until their next collection day. 

  9. Update on missed recycling collections

    Due to the impacts of Covid-19, the kerbside collection teams are operating with fewer resources than normal and this has severely impacted our ability to complete all collections.

    Somerset Waste Partnership have had to make the difficult decision to move staff to work on essential services only. This means that we will not return for any missed recycling collections. Please put these out for your next scheduled collection when this will be prioritised.

    We will continue to return for missed refuse/wheelie bin and clinical waste collections as normal.

  10. Suspended garden waste collections

    Reduced staffing due to Coronavirus has led to collections being dropped in several areas this week. With pressures highly likely to increase, the Partnership is suspending garden waste collections until further notice so staff can focus on collecting recycling, refuse and clinical waste.

    To make sure customers do not lose out financially, Somerset Waste Partnership is extending all subscriptions to take account of the disruption, however long it lasts. So, if disruption continues until the end of April 2020, the new annual subscriptions will last until the end of April 2021.

    View further information on suspended garden waste collections

  11. Other service updates

    Requests for bins, recycling boxes and food waste caddies

    This service has been suspended. The team will try to deliver those already ordered, but no new requests will be accepted

    Bulky waste collections

    This service has been suspended. Customers who have booked a bulky waste collection will be contacted shortly in regards to refunds. 

    Recycling sites

    All recycling sites and centres have been closed

    Slim My Waste, Feed My Face campaign

    This roll-out of this campaign has been paused. This is so support staff are available for priority work. 

  12. Disposing of contaminated waste

    Public Health England (PHE) has issued this advice for anyone with symptoms of coronavirus (COVID-19), including those with a diagnosis of infection, who must remain at home until they are well.

    Personal waste (e.g. used tissues) and disposable cleaning cloths can be stored securely within disposable rubbish bags. These bags should be placed into another bag, tied securely and kept separate from other waste within your own room. This should be put aside for at least 72 hours before being put in your usual external household waste bin.

    Other household waste can be disposed of as normal.

    When cleaning, PHE advises using your usual household products, like detergents and bleach as these will be very effective at getting rid of the virus on surfaces. Clean frequently touched surfaces.

    Full guidance for people staying at home because of confirmed or possible infection can be found on the Government’s website here.

Thank you. You response is appreciated.

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