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Test and trace support payment available for those told to self-isolate and cannot work from home

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The NHS Test and Trace Support Payment scheme will make sure that people are not out of pocket if they are told to self-isolate and cannot work from their home.  The legal duty to self-isolate came into force on 28th September for people who test positive for Covid-19 or are contacted by NHS Test and Trace and can claim a payment of £500.

Each district Council – Mendip, Sedgemoor, Somerset West and Taunton and South Somerset - will be administering the scheme for their residents. Applications to the scheme will open on Monday, 12 October.  Backdated applications from 28 September will be accepted and will be paid where the qualifying conditions are met.

The payment will total £500 for those who qualify. These are the criteria under which you can apply. 

  • You must have been asked by NHS Test and Trace to self-isolate on or after 28th September.
  • You must be employed or self-employed
  • You must not be able to carry out your work from home during the period of self-isolation, resulting in a loss of income
  • You must be in receipt of one of the following benefits: Universal Credit, Working Tax Credit, Income-Related Employment and Support Allowance, Income Based Jobseeker's Allowance, Income Support, Housing Benefit or Pension Credit.

Councillor Val Keitch, Leader of South Somerset District Council, said: “These payments are designed to support those residents who are in receipt of specific benefits, have been told to self-isolate by NHS Test and Trace, are employed or self-employed and cannot work from home during the isolation period. We urge anyone who is eligible and meets this criteria to apply for a support payment so that you are not left out of pocket.”

The scheme is due to run until Friday 31st January 2021.  

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