Coronavirus (COVID-19) - Somerset’s councils and healthcare teams are getting in touch with people to check on their welfare
Thousands of people will be contacted by phone or letter over the coming days as all five local authorities in Somerset and the NHS launch a new approach to help and support through the Coronavirus outbreak.
Around 70,000 residents will receive a letter which encourages them to first seek non-medical help and support amongst their own local community groups. But if they can’t find the help they need, they are asked to contact the new dedicated Somerset Coronavirus Helpline on 0300 790 6275.
As well as the letters, around 1,600 residents will receive phone calls to check on how they are coping and to ensure they have the support they need and if they don’t, give them guidance and advice to get help.
Residents are asked to always check that the caller is genuine, never give out personal bank details, pin, or passwords to anyone over the phone and not to ring the number the caller has given you to check it’s genuine. Always try to look the number up for yourself.
Call 0300 790 6275 if you need:
• Emotional support if you’re feeling worried or anxious
• Transport to medical appointments
• Waste collection and disposal
• Financial support
Call 01935 462462 if you're in South Somerset and need information regarding:
- Business grants during the Coronavirus crisis
- Access to free food boxes if you're facing financial hardship
- Access to the food boxes being provided to the vulnerable from our Wellbeing Hub
There are now over 1,200 community volunteers who have signed up to support people in our local community with help like shopping, picking up prescriptions and dog walking. The help from these fantastic people has meant that those most in need can continue to get support over the coming weeks.