Street Naming and Numbering

South Somerset District Council is the street naming and numbering authority for the South Somerset area with the principal responsibility of ensuring that streets are named and properties are numbered or named.

Naming And Numbering

Maintaining a comprehensive and high standard for naming of streets and numbering or naming properties is important as it allows :-

  • Emergency services to find a property quickly (delays can cost lives and money)
  • Mail to be delivered efficiently
  • Visitors to find where they want to go
  • Reliable delivery of services and products
  • Records of service providers to be kept in an effective manner
The Council's Property and Engineering Services team is responsible for the street naming and numbering of all new property developments and roads.

Where requested by an owner, the service officially registers property name changes and additions.

The service is also responsible for ensuring street nameplates are erected and maintained as appropriate. To report a damaged or missing street nameplate, please contact us online.

The Council has a comprehensive Street Naming and Numbering Policy.

How do I rename my house?

In the case of property addresses where there is no number allocated, the property name forms part of the official address.

On receiving a written application for renaming a property a check will be made by the Council to ensure that there is no other property in the locality with the same or similar name. If there is an issue with your proposed name, we will contact you to discuss it.

The property name change will be registered with Royal Mail and the Council will inform those bodies listed in Appendix B of the policy.

It is the responsibility of property owners to inform their own personal contacts etc.

There is a charge of £100 for the above service. Please note payment is required at the time of your application.

Please complete the APPLICATION FORM to rename a house and submit it, together with the appropriate payment, to the address shown on the form.

How do I get an address/es if I'm building or converting a new property or development?

In order to provide sufficient time for the process, as soon as full planning consent is obtained you are advised to contact us to complete an application.

If a new street name is required we will check your proposed street names for duplication in the local area and consult with town/parish councils where appropriate.

Where a naming and/or numbering scheme is issued the Council will inform those bodies listed in Appendix B of the policy.

You will also be sent a copy of the scheme from which we would ask you to inform all your prospective purchasers of their new property address.

The costs for the supply and erection of street nameplates for new streets will be borne by the developer.

There is a charge of £100 plus £10 per each additional address created for the above service. Please note payment is required at the time of your application.

Please complete the APPLICATION FORM to get an address and submit it, together with the appropriate payment, to the address shown on the form.

Can I name my house if it already has an allocated number?

Where a property has a number it is not possible to replace it with a name. The owner can additionally name their property, known as an alias. The name cannot be regarded as an alternative and the property number must still be displayed and referred to. The alias name will be held by Royal Mail on their "alias file" and will not be part of the official address.

A check will be made by the Council to ensure that there is no other property in the locality with the same or similar name. If there is an issue with your proposed name we will contact you to discuss it.

The property name addition is registered with Royal Mail and the Council will inform those bodies listed in Appendix B of the policy.

It is the responsibility of property owners to inform their own personal contacts etc.

There is a charge of £100 for the above service. Please note payment is required at the time of your application.

Please complete the APPLICATION FORM to name a house and submit it, together with the appropriate payment, to the address shown on the form.

How do I get an address/es if I'm merging two or more properties or dividing/splitting a property?

In order to provide sufficient time for the process, as soon as full planning consent is obtained, you are advised to contact us to complete an application.

Where a naming and/or numbering scheme is issued, the Council will inform those bodies listed in Appendix B of the policy.

You will also be sent a copy of the scheme from which we would ask you to inform all your prospective purchasers of their new property address, if appropriate.

There is a charge of £100 plus £10 per each additional address created for the above service. Please note payment is required at the time of your application.

Please complete the APPLICATION FORM to name a merged or split property and submit it, together with the appropriate payment, to the address shown on the form.

For more information, please read the Council's Street Naming and Numbering Policy or contact us online.

Contact details:-

The Street Naming and Numbering Section, Property and Engineering Services, South Somerset District Council, The Council Offices, Brympton Way, Yeovil, BA20 2HT.

Tel: 01935 462053

Fax: 01935 462188

email: denise.wallace@southsomerset.gov.uk

 

Frequently Asked Questions

Q. How do I check if my address is correct?

A. Contact the Street Naming & Numbering section at the Council (Denise Wallace on 01935 462053 or denise.wallace@southsomerset.gov.uk )

Q. Who allocates postcodes?

A. Royal Mail will allocate a postcode on receipt of the official naming and numbering scheme from the Council but the address, including the postcode, will be held in "reserve" (the not yet built file) until Royal Mail is notified by either the developer or owner that the property is occupied.

Q. Who do I contact if items and correspondence are being mis-delivered or not delivered?

A. Complaints should be directed to Royal Mail on 0846 011 110 option 3, then option 1 or at addressmaintenance@royalmail.com or to the relevant delivery company's customer services department.

Some delivery problems are as a result of not displaying the correct property number and/or name.

Q. A company says my officially registered new/amended address does not exist?

A. Various companies refresh their address sets at different frequencies and from different sources, therefore address additions and changes can take some time to appear in their systems.

Refer them to Royal Mail's website ( www.royalmail.com ) to confirm for themselves or ask them to call Royal Mail on 08456 011 110 option 3 then option 1 to confirm that your address is on their database.

Q. Why does Ordnance Survey mapping not show a new property or new road?

A. Updated information can take some time to percolate through to companies products and depends on those companies update regimes.

Q. Which bodies and/or authorities are notified by the Council of new and amended address information?

A. See Appendix B of the Street Naming and Numbering policy.

Q. Who do I contact if address or routing information for my property is incorrect on Satellite Navigation systems?

A. Firstly, check that the address is correct (officially registered) with the Street Naming & Numbering section of the Council (contact Denise Wallace on 01935 462053 or denise.wallace@southsomerset.gov.uk.). If the address is correct, then contact Ordnance Survey - customer service centre on 08456 050505 or at customerservices@ordnancesurvey.co.uk and/or the two private mapping companies who take mapping information and add routing information:

Tele Atlas United Kingdom, 20th Floor, Euston Tower, London, NW1 3AS. 0207 3875444

service.centre@teleatlas.com

Navteq, Unit 2 Globeside Business Park, Fieldhouse Lane, Marlow SL7 1HZ. 01628 480 900

http://mapreporter.navteq.com/dur-web-external/secured/submitDur.

The above information has been provided by Ordnance Survey.