Housing Benefit and Council Tax Support

Apply for Housing Benefit and Council Tax Support

If you are of working age and need help to pay your rent and any housing costs, you will need to apply for Universal Credit (UC).

The table below tells you when you would not apply for UC to help pay your rent or when would need to make an application for Council Tax Support directly through us.

The quickest and easiest way to apply is online. We can no longer post paper application forms.

If you have started a new application online and saved it, you can recover your saved application form.

  1. Apply - I am of working age

    Homeowner

    You own your own property and can apply for help with your Council Tax.

    Privately rented accommodation

    You pay rent to a landlord. Apply for help with Council Tax through us and apply for help with your rent (housing costs) through Universal Credit in a separate application.

    Supported accommodation

    There are extra costs in your rent for personal support. You can apply for help with your rent (housing costs) and Council Tax.

    Temporary accommodation

    You have been placed in temporary housing by the Council. You can apply for help with your rent (housing costs) and Council Tax.

  2. Apply - I am of pensionable age

    Homeowner

    You own your own property and can apply for help with your Council Tax.

    Privately rented accommodation

    You pay rent to a landlord and can apply for help with your rent and Council Tax.

    If you have started your application and saved it, you can recover it.

  3. What do I need to provide?

    If you claim Universal Credit, the Department for Work and Pensions (DWP) will tell you what they need to see.

    To apply for Housing Benefit or Council Tax Support, you will need to give evidence within 1 month of submitting your application.

    You will always need to provide 2 forms of identity. At least 1 of these must show your National Insurance Number and another your current address. These must be original documents, you cannot give us copies.

    You can take photos of the originals and upload evidence.

    Depending on your circumstances, you may also need to provide:

    • Proof of earnings e.g. recent wage slips 2x if monthly pay, 5x if weekly pay, 3x if fortnightly pay
    • Last year’s tax return (if self-employed) If this is unavailable you will need to complete the online self-employed form and will need to have all figures to hand
    • Proof of any income e.g. award letters from other agencies, pension slips etc.
    • Proof of savings and investments e.g. recent account statements, share certificates, premium bonds etc.
    • Proof of any expenses declared on the application e.g. child care invoices
    • Proof of rent that you pay e.g. your signed tenancy agreement showing the start date and amount of rental liability (not necessary for Yarlington tenants)
    • Proof of any non-dependants income and the interest received on any capital they hold
    • Birth certificates or Child Benefit award letters confirming responsibility for a child
    • Legal documentation e.g. immigration status, bankruptcy or court orders

    When completing your application form, it will let you know what evidence is required.

    You can upload this evidence online.

  4. Backdated claims

    It may be possible for a Housing Benefit claim or Council Tax Support application to start from an earlier date.

    A request for backdating must be completed on your initial claim form or make a backdated request.   

    You must include the date you wish your claim to start and the reason for the delay in submitting the form.

    The maximum period a claim can be backdated for Housing Benefit is:

    • 1 month for working age claimants or
    • 3 months for state pension credit age claimants

    The maximum period a claim can be backdated for Council Tax Support is:

    • 6 months for working age claimants or
    • 3 months for state pension credit age claimants

  5. I need more support with paying my rent or Council Tax

    Discretionary Housing Payment (DHP) is an add-on benefit that can be given to people who are receiving Housing Benefit or Universal Credit housing element that does not cover their full rent costs and have special circumstances making them suffer financial hardship.

    DHPs are given for a few weeks or months to help people while they improve their circumstances.

    Council Tax Hardship is an add-on benefit that can be given to people who are getting Council Tax Support and have special circumstances making them suffer financial hardship.

    Council Tax Hardship is given for a few weeks or months to help people while they improve their circumstances.

    You can apply for discretionary payments online

    If you apply for hardship and it is not given, or you are not satisfied with the amount of the benefit or the length of time it has been given, you can request a review of the decision.

Upload evidence

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