The law allows the Council to impose a penalty of £70 on anyone who fails to notify us about:
- A single person discount that should have ended
- An exemption on a dwelling that should have ended
- Any other discount that should have ended
- A change of address within 21 days or as soon as practicable
- Any change to the household which affects who should be the liable person
- Information that was requested to establish liability
- Information that was requested after a liability order has been obtained
If we have already applied the penalty and have to make further requests for the same information, we can add additional penalties of £280 every time you fail to supply this information.
How will the penalty be applied?
Penalties will normally be added to your Council Tax account and a new bill will be sent to you.
If the person failing to provide information to us is not the bill payer, an invoice will be issued instead.
What if I disagree with the penalty?
If you disagree with a penalty, you should discuss it with us first so that you can explain why you disagree. Request a call from one of our Case Services team members.
You can appeal directly to a Valuation Tribunal Service (VTS). You must do this within 2 months of the date we applied the penalty.
More information about the appeal process can be found on the VTS website.
Do I have to pay if I've appealed?
If you do appeal, you do not have to pay your penalty until your appeal has been decided.