Apply for a new taxi or private hire driver licence
Are you considering applying for a Hackney carriage or private hire licence?
- be over 18 years old
- hold a full UK or EU/EEA driving licence and have held it for 12 continuous months before the date of your application
- have no unspent criminal convictions during the previous 10 years
- have permission to work in the UK if you are not a British citizen or a citizen of an EEA county
If you wish to use your own vehicle, you will also need to apply for a taxi vehicle licence.
How much does a licence cost?
Costs can be found on our list of licencing fees.
How long does a licence last?
Licences last for one year initially, then will need to be renewed every three years after that.
We will automatically send you a reminder before your licence is due to expire.
How do I apply for a licence?
You will need to:
- complete and submit an online application form
- book an appointment for a Right to Work check and a Knowledge Test
- provide a copy of your full UK or EU/EEA driving licence
- provide a DSA pass certificate or SSDC equivalent
- provide a completed medical questionnaire
- provide a Disability Awareness Course pass certificate
- provide a certificate of good conduct
- provide a passport-sized photograph
- make online payment for the licence and knowledge test
What happens next?
After you have submitted your application, uploaded all the required information and made a payment, we will arrange for you to complete and pay for an online DBS application.
You will then be asked to visit our offices on your pre-arranged day, so that we can carry out our final checks and you can take the knowledge test.
If we grant your licence, we will send it to you along with a driver’s badge.
To ensure potential drivers have a good working knowledge of the area and of the Highway Code, all new drivers will be required to pass a test of knowledge. This will include questions on:
- The Highway Code
- Hackney Carriage and Private Hire legislation
- Basic numeracy
- English comprehension
- Routes and directions
The pass mark is 75%, but there is also a requirement that 75% of the questions in each section are answered correctly. The test is made up of 52 multiple choice questions and you will have an hour to sit the test.
The test costs £25 and can be booked online. If you do not pass first time, you will have to wait two weeks to sit the test again. If you fail on the second attempt, you will have to wait a further two weeks to re-sit, and if you fail a third time, you will have to wait six months before attempting the test again.
For help with the knowledge test, you can visit these websites:
All new drivers will need a medical examination by reference to the extant Group II standards of medical fitness applied by the DVLA.
The medical must be undertaken by your own GP or your GP's surgery.
A new medical will need to be submitted on initial application and then every five years on renewal following your 45th birthday, and then each renewal following your 65th birthday.
Disability awareness training
Disability Awareness Training and Wheelchair Loading Assessment for Hackney Carriage and Private Hire vehicles.
We will need you to submit a pass certificate from a recognised training provider to demonstrate that you have attended a suitable course. We also note that some wheelchair users may need driver assistance to safely enter, travel in and exit from a licensed vehicle.
It is our policy to ensure that those who provide a wheelchair accessible driving service can demonstrate a sufficient level of competence in the (un)loading, security and safety of wheelchair users.
For these reasons, we will normally require all first-time applicants, that want to provide a wheelchair accessible service, submit a suitable certificate of completion (form WTA10) or equivalent of an enhanced wheelchair (un)loading assessment.
This will be specifically designed for Hackney Carriage and/or Private Hire vehicle drivers by the Driving and Vehicle Standards Agency (DVSA). A third party non-refundable fee may be payable for this service.
Disability awareness training providers
The organisations listed below can provide Disability Awareness Training:
20 South Street,
Telephone: 01935 706766
Telephone: 07790 121 338
Equo Disability Awareness Training (online course)
The organisations listed below can provide Wheelchair Loading Assessments and Training:
Telephone: 07790 121 338
Please note that third party fees will be payable for all the above assessments and training which must be met by the applicant.