Report a missed bin collection

RECYCLING COLLECTIONS – Due to Covid-19 the kerbside collection teams are operating with fewer resources than normal and this has severely impacted our ability to complete all collections.

We have had to make the difficult decision to move staff to work on essential services only. This means that we will not return for any missed recycling collections. Please put these out for your next scheduled collection when this will be prioritised.

We will continue to return for missed refuse/wheelie bin and clinical waste collections as normal.

Refuse, recycling or food waste must be put out for collection by 7am on the correct day. If it has been missed, we will aim to collect it within two working days of you having reported it to us.

Check your normal collection days, or the revised days for collection due to public holidays here. Please note that you will need to enter the space between your post code, for example 'BA9 9AA'.

If you have checked your collection days and it is definitely a missed collection, report it below.