Civil Parking Enforcement
Somerset County Council's application for Civil
Parking Enforcement (CPE) powers was approved by the
DFT and came into effect from the 11th June 2012.
Somerset County Council have consequently taken over the
on-street enforcement and
administration of parking restrictions
across the county from the Police and Police Community Safety
also includes residents parking
zones. The County Council are now responsible
for all on street enforcement and parking issues.
The penalty charges vary between £50/70 depending on the nature
of the offence, reduced to £25/35 if paid within 14 days.
These charges are laid down under the CPE legislation and the whole
process is well regulated.
Contact details for the new Somerset County Council
enforcement service are as follows.
Telephone: 0333 999 8889
for telephone payments, PCN, Permit and general
PCN correspondence and
payments to: Somerset County
Council, PO Box 167,
Sheffield S98 1JN
to: Somerset County Council, PO Box
Enquiries: PCN, permit and
general email enquiries to Somerset@parkingenquiry.co.uk
Website URL: http://www.somerset.gov.uk/parking
The off street enforcement and
administration in South Somerset District Council car parks
(along with all other off street car parks in the County) will be
carried out under the same legislation and will be enforced by the
District Council(s) with similar penalty fine
The penalty fines are now known as Parking Charge Notices
(PCN's) and the level of fines in respect of
off-street contraventions under the new legislation are
as follows: Off-street Contravention levels.
Parking Managers at Somerset County Council and
all District Councils in Somerset have prepared the
attached guidelines in respect of Civil Parking Enforcement.
These guidelines are intended to inform the public how challenges
and representations are dealt with, including, how each Council
will endeavour to treat people fairly, equally and with respect,
taking full account of their personal circumstances.
CPE Annual Report - The annual report showing
financial and other statistics can be seen at CPE Annual Report
Car Park Charges for 2017-18
The car parking charges
for 2017-18 remain at the previous (2016-17) rates as at 1st
April 2017 and the 'Consolidation Order' setting out
terms and conditions, etc. for use of public car parks is
available via the link below. A Schedule of the
current charges is also included for
that there is now a provision
for an additional 60 minutes free parking for blue
badge holders on the time they purchase.
Consolidated Order document ; Schedule of Charges
"Phone and Pay"
BemroseBooth Mobile, cashless parking provider, have now
introduced its "Phone and Pay" service across South Somerset.
Motorists visiting South Somerset can simply register their
vehicle detail, either online at https://www.phoneandpay.co.uk//
or via telephone - the "Phone and Pay" number for registering and
paying for parking is 01935 314844 (please note that the car park
'Ref No' in the table below will be required when using this
Smartphone owners can alternatively download the "Phone and Pay"
mobile app, free of charge, on Android Market or App Store.
Motorist's previous parking history can also be viewed online or
through the smart phone app and VAT receipts can be emailed once a
parking session has been paid for.
The Iphone app which can be found at
has been recently updated. It's free to download, and has a whole
host of new features such
- Locate your nearest parking facility via GPS
- Store favourite locations and your default vehicle on the
- View recent bookings - including a 2 touch "book again"
- Add, remove, edit, select or delete vehicles or payment cards
from your account- ideal for those who use the service for both
business and pleasure.
- Park 2 vehicles on the same account simultaneously
- Include an email address for a one-touch instant payment
- Change your pass code and SMS settings instantly
- Once-touch share your location with friends or colleagues
- View our FAQ's, terms and conditions and our helpful video on
how "Phone and Pay" works
Where permitted, motorists can top up a parking session from
distance to vehicle; opt for SMS reminders when a session is close
to expiring and use the 'Find my Vehicle' button to locate vehicles
on busy days.
Car parks include the following where pay and display
charges are in place at present. The 'Ref No' indicated will be
required when using this service.
South Street Market
Stars Lane West
Huish Old Pool
(Season tickets only)
South Street 1
South Street 2
This new system eradicates the need for mass ticket
printing, dealing with lost/damaged/misplaced tickets and is proven
to cut back on litter.
View the "Phone and Pay" user video at: http://www.youtube.com/watch?v=0-n7FTljGRw
Follow us on twitter to stay updated:
If you experience any problems using this service you can
contact 'Bembrose Booth' customer services on 01727 229
If you travel in and around Somerset and are looking for a lift,
a way to cut travel costs or help save the planet by reducing your
carbon footprint, Car Share Somerset is the place for you!
It's free to sign up and helps co-ordinate your travel plans by
matching you up to potential car share matches.
Sign up to Car Share Somerset
The schedule of
car parks shows opening hours, capacity, parking
charges, etc. relating to the Council's car parks for
Locations of car parks can be found using the following links
(please note that charges shown here may not be up to date):
parks in Castle Cary
Car parks in
parks in Crewkerne
parks in Ilminster
parks in Somerton
parks in South Petherton
parks in Wincanton
Please make sure you pay and display your parking ticket when
using any of our car parks. If there is a problem with a pay and
display machine, please report it to
Our car parks in Yeovil have been awarded with the Park Mark Safer Parking
Please note that no South Somerset District Council owned car
parks allow motor home parking at this present time.
Car park season ticket
You can apply for a season ticket to park in any of our car
parks. Please note, a season ticket does not guarantee a parking
Please complete the Car Park Season Ticket application form
Residents' parking and on-street parking
The Residents' parking scheme and permits is now being operated
by Somerset County Council.
Any queries about new residents parking
zones or amending the existing zones should be addressed to SCC
Highways office at Countyroadsfirstname.lastname@example.org
or telephone 0333 999 8889.
Any queries or refunds/applications for
permits should be addressed to email@example.com
or telephone 0333 999 8889 or by post to: Somerset County Council,
PO Box 705, Oldham. OL1 9NF
Council has recently consulted on a number of proposals for on
street parking across the County. The outcome of this consultation
and the proposals can be seen at
Residents parking consultation.
Parking Vouchers for Blue Badge holders
Our Blue Badge Voucher Parking Scheme allows participants to
receive up to 50 per cent off parking charges in Yeovil, Chard,
Crewkerne and Ilminster. You can purchase a book of vouchers, which
can then be displayed with your Blue Badge.
Car parking vouchers only for use in Council owned car parks may
be purchased from:
South Somerset Disability Forum (SSDF) Offices at Yeovil
Day Centre, 20 South Street, Yeovil (Entrance on Union
On Tuesday, Wednesday, or Thursday's between 9.30 am and 2.00
and at the:
Council Offices, Petters House, Petters Way, Yeovil,
Somerset, BA20 2AS
and at the:
Council Offices, Lace Mill, Holyrood Street, Chard,
Somerset, TA20 2YA
Between 9.00am and 4.40pm Monday to Thursday (4.30pm on
or alternatively postal applications can be
Car Park Administration,
Brympton Way, Yeovil, Somerset, BA20 2HT
cheques payable to 'South Somerset
Cost of booklets (10 vouchers):
For Yeovil car parks
1hr = £8.00
2hr = £12.00
3hr = £16.00
Crewkerne, Ilminster, & Chard car parks:
1hr = £4.00
2hr = £7.00
3hr = £8.00
Following a review of car park charges for Blue Badge Holders -
for every parking voucher purchased an additional 60 minutes free
will be added when the accompanying Blue Badge is displayed.
Please complete the Blue
Badge Vouchers application form
On-street parking in designated disabled
parking bays remains free to disabled drivers
With effect from 11th June 2012 the system of 'excess
charges' has been replaced with a 'Parking Charge
Notice' in conjunction with the new 'Civil Parking
Enforcement' regulations as explained above and as set out in the
Council's ' Consolidated
Order Document'. From that date the standard fines, if paid
within 28 days, are £50 or £70 depending on the
Level of Contravention.
These fines will be reduced by 50%, as before, to £25 or £35 if
you pay within 14 days of having been issued the fine.
If you have been issued with a Parking Charge Notice, you
can pay this either online (see Pay a parking fine
online ) or as set out here - How to Pay a
If you wish to challenge a Parking Charge Notice, you need to
make your case immediately, in writing and in accordance with
the following guidance:
to Challenge a PCN
If the Council rejects your representation against a PCN you may
lodge an appeal on-line to an independent Parking Adjudicator at
the Parking and Traffic Appeals Service. See
Traffic Penalty Tribunal leaflet for more information or
visit their website.
attached guidelines relating to 'Civil
Parking Enforcement Representations and Appeals'.
Enforcement Agency - If payments
are not made or correspondence entered into to settle outstanding
debts this authority will transfer the debt collection to an
Attached are some some
frequently asked questions and answers relating to this service and
the process's and costs involved.
District-wide car parking strategy
The South Somerset District Wide Car Parking Strategy
looks at future car parking needs in the District's main
A review of the South Somerset car parking strategy
Review) was adopted by Full Council on Thursday 20th
This document is a review of the 2007 strategy and
covers all publicly controlled car parks in South Somerset.
There have been significant changes since 2007 and the review
assesses the current usage of the car parks with projections for
future demand. It sets out options providing additional capacity
where projected demand exceeds current supply. Additionally it
considers a framework for charging and tariffs, opportunities for
improving our car parks, and the local control and management of
car parks. The updated strategy includes action plans both on a
Town by Town basis and District Wide.
The background to the document can be found in
Appendices 1-4 (Strategy Review Appendices), which
include an update of the April 2007 Action Plan, a summary of the
feedback on supply and usage from the Town & Parish Councils,
assumptions in forecasting demand, and a summary of car parking
supply and demand.